Implementation Of Good Governance Principles In Public Services In The Faculty Of Social Science Makassar State University

Abstract

Indonesia is among the countries in the world that has been building trust of good governance. However, the current situation shows that it is still far from the expectation of good governance. Based on these problems, the research identified various phenomena related to public service in Faculty of Social Sciences by lecturers and students for the dissatisfaction of the services performed by administrative staffs in the Faculty of Social Sciences, ranging from simplicity, clarity, certainty of time, accuracy, security, responsibility, completeness of facilities and infrastructure, ease of access, discipline, courtesy and friendliness, and comfort. The purpose of this study is to find out how is the implementation of Good Governance principles in public service at the Faculty of Social Sciences Makassar State University. Type of research used is descriptive qualitative, by taking seven informants consisting of students, lecturers, staff and faculty leaders. Data collection technique is done by observation, interview by using data analysis starting from data collection, data reduction, data presentation and conclusion. The results showed that the application of the principles of good governance in public services in the Faculty of Social Sciences can be categorized as still not well based from the aspect of accountability, and aspects of the rule of law