Employee Performance at the Office of Population and Civil Registration in North Morowali Regency

Jumiani Jumiani; Syahruddin Hattab; Muhammad Faisal

doi:10.26858/pdr.v1i2.13160

Employee Performance at the Office of Population and Civil Registration in North Morowali Regency

Jumiani Jumiani^(1*), Syahruddin Hattab⁽²⁾, Muhammad Faisal⁽³⁾,

(1) Universitas Tadulako, Palu
(2) Universitas Tadulako, Palu
(3) Institut Pemerintahan Dalam Negeri (IPDN), Sulawesi Selatan
(*) Corresponding Author

DOI: https://doi.org/10.26858/pdr.v1i2.13160

Abstract

This study aims to find out how the Performance of Employees in the Office of Population and Civil Registry of North Morowali Regency. This type of research used is descriptive and the basic research used is qualitative research methods. The informants in this study were determined positively by the number of informants as many as 7 people, data collection techniques through observation, interviews and documentation. In this study using Suyadi Prwirasentono's theory, where there are 4 (four) indicators that there are employee performance at the Office of Population and Civil Registration of North Morowali Regency in terms of effectiveness, authority and responsibility, discipline, initiative. Based on the results of existing research that the performance of employees at the Office of Population and Civil Registry of North Morowali Regency is considered quite good.

Keywords

effectiveness; responsibility; discipline; initiative.

Full Text:

PDF

References

Amirullah, A. H., & Darwis, M. (2015). Upaya Peningkatan Kinerja Pegawai pada Biro Administrasi Akademik dan Kemahasiswaan Universitas Negeri Makassar. Jurnal Office, 1(2), 180–184.

Astini, F. N., Wijaya, A. F., & Muluk, M. R. K. (2015). Empirical Study Praktek Inovasi Birokrasi dalam Penanganan Permasalahan Gelandangan di Kota Surabaya. Jurnal Ad’ministrare: Jurnal Pemikiran Ilmiah dan Pendidikan Administrasi Perkantoran, 2(2), 53–62.

Badjido, M. Y., & Samad, A. (2014). Peran pemerintah daerah dalam pemberdayaan masyarakat petani kakao di desa kayuangin kecamatan malunda kabupaten majene. IV(1), 45–54.

Enggarani, N. S. (2016). Kualitas Pelayanan Publik dalam Perizinan di Pelayanan Terpadu Satu Pintu (PTSP) Kantor Badan Penanaman Modal dan Pelayanan Perizinan Terpadu (BPMP2T) Kabupaten Boyolali. Law and Justice. https://doi.org/10.23917/laj.v1i1.2702

Hardiansyah. (2011). Kualitas Pelayanan Publik. KUALITAS PELAYANAN PUBLIK MENUJU GOOD LOCAL GOVERNANCE. https://doi.org/10.1016/j.jhsa.2008.07.013

Hartley, J. (2005). Innovation in governance and public services: Past and present. Public Money and Management. https://doi.org/10.1111/j.1467-9302.2005.00447.x

Kamaruddin Sellang. (2016). Administrasi dan Pelayanan Publik Antara Teori dan Aplikasi. In Akmen.

Kompaso, S. M., & Sridevi, M. S. (2010). Employee Engagement: The Key to Improving Performance. International Journal of Business and Management. https://doi.org/10.5539/ijbm.v5n12p89

Mangkunegara, A. A. A. P. (2003). Manajemen Sumber Daya Manusia Perusahaan. In Remaja Rosdakarya. https://doi.org/10.1038/cddis.2011.1

Mangkunegara, A. A. A. P. (2016). Evaluasi Kerja. In PT.Refika Aditama. https://doi.org/10.1038/cddis.2011.1

Maryam, N. S. (2016). Mewujudkan good governance melalui pelayanan publik. Jurnal Ilmu Politik dan Komunikasi.

Mirnasari, R. M. (2013). Inovasi Pelayanan Publik UPTD Terminal Purabaya-Bungurasih. Kebijakan dan Manajemen Publik.

Rukayat, Y. (2017). Kualitas Pelayanan Publik Bidang Administrasi Kependudukan Di Kecamatan Pasirjambu. Jurnal Ilmiah Magister Ilmu Administrasi (JIMIA).

Seaden, G., & Manseau, A. (2001). Public policy and construction innovation. Building Research and Information. https://doi.org/10.1080/09613210010027701

Shahzadi, I., Javed, A., Pirzada, S. S., Nasreen, S., & Khanam, F. (2014). Impact of Employee Motivation on Employee Performance. European Journal of Business and ManagementOnline).

Siagian, Sondang, P. (2004). Teori Motivasi dan Aplikasinya. Jakarta: PT Rineka Cipta. https://doi.org/10.24034/j25485024.y2016.v20.i4.1826

William, A. N. (2010). Employee motivation and performance. Business Management.

Ziman, J. (1991). Public Understanding of Science. Science, Technology & Human Values. https://doi.org/10.1177/016224399101600106