Accountability of Population Administration Services at the Tamalanrea District Office, Makassar City

Andi Onasis(1), Rifdan Rifdan(2*), Haerul Haerul(3),

(1) Universitas Negeri Makassar
(2) Universitas Negeri Makassar
(3) Universitas Negeri Makassar
(*) Corresponding Author




DOI: https://doi.org/10.26858/jo.v9i2.46454

Abstract


Accountability of Population Administration Services in Tamalanrea District, Makassar City aims to find out how Accountability of population administration is in the Tamalanrea sub-district office, Makassar city. This type of research is descriptive qualitative research. Data collection techniques are carried out through observation, interviews and documentation. The data analysis techniques used consist of data reduction, data presentation, and drawing conclusions. The results of this study show that the accountability of population administration at the Tamalanrea sub-district office in Makassar city in its implementation can be assessed based on each indicator, namely Legitimacy for policy makers, The existence of adequate moral quality, Sensitivity, Openness, Optimum utilization of resources and Efforts to increase efficiency and effectiveness therefore it is necessary to make improvements for the implementation of population administration services in Tamalanrea District, Makassar City.

Keywords


Accountability, Service, Population Administration;

Full Text:

PDF

References


Alfisyahrin, M. (2017). peningkatan kualitas pelayanan publik di Indonesia. Yayasan Pustaka Obor Indonesia.

Ayu, A., Niswaty, R., Darwis, M., & Arhas, S. H. (2019). Applying the Principles of Good Governance in the Efforts of Guiding Out-of-School Children at Social Service Offices Takalar Regency. Jurnal Office: Jurnal Pemikiran Ilmiah Dan Pendidikan Administrasi Perkantoran, 5(2), 51–58.

Dwiyanto, A. (2005). Mewujudkan Good Governance Melalui Pelayanan Publik. Pustaka Pelajar.

Hasanah, D. I. (2019). Moral dan Etika Birokrasi dalam Pelayanan Publik. Jurnal Ilmu Sosial Dan Ilmu Politik, 3(1).

Keputusan Menteri PAN Nomor 26/KEP/M.PAN/6/2004 tentang petunjuk teknik Transparansi dan Akuntabilitas dalam Penyelenggaraan Pelayanan Publik, (2004).

Miles, M. B., Huberman, A. M., & Saldana, J. (2014). Qualitative Data Analisis. A Methods Sourcebook. Sage Publication.

Mukarom, Z., & Laksana, M. W. (2018). Manajemen Pelayanan Publik (ed. Kedua). CV Pustaka Setia.

Niswaty, R., Darwis, M., Alimuddin, W., & Salam, R. (2016). Pengaruh Penerapan Prinsip Good Governance terhadap Efektivitas Kerja Pegawai. JURNAL ILMU ADMINISTRASI PERKANTORAN (JIAP), 95–100.

Niswaty, R., Nasrullah, M., & Nasaruddin, H. (2019). Pelayanan publik dasar Bidang Pendidikan tentang sarana dan prasana di Kecamatan Pulau Sembilan Kabupaten Sinjai. Seminar Nasional LP2M UNM, 1(1).

Niswaty, R., Nur, A. C., & Suhaedah, S. (2020). Standar Pelayanan Publik Kecamatan Bontomarannu. Seminar Nasional Pengabdian Kepada Masyarakat.

Niswaty, R., & Tambe, M. N. (2015). Peranan Pengawasan dalam Meningkatkan Kinerja Pegawai Negeri Sipil pada Kantor Kelurahan Sepee Kabupaten Barru. Jurnal Ad’ministrare: Jurnal Pemikiran Ilmiah Dan Pendidikan Administrasi Perkantoran, 2(2), 108–114.

Sedarmayanti. (2009). Sumber Daya Manusia dan Produktivitas Kerja: Sedarmayanti. Mandar Maju.

Sugiyono. (2019). Metode Penelitian Pendidikan (Kuantitatif, Kualitatif, Kombinasi, R&D dan Penelitian Pendidikan). In Alfabeta.

Tunggul, P. (2017). Pengembangan Pariwisata budaya dalam perspektif pelayanan Publik. Jurnal Office, 3(1).

Undang-undang Nomor 24 Tahun 2013 tentang Administrasi kependudukan

Undang-Undang Nomor 25 Tahun 2009 tentang Pelayanan Publik,


Article Metrics

Abstract view : 64 times | PDF view : 9 times

Refbacks

  • There are currently no refbacks.


Copyright (c) 2023 Andi Onasis, Rifdan Rifdan, Haerul Haerul

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.