Integrating Diversity and Inclusion in Organizational Culture: A Holistic Approach to People Management

Handi Dipo Santosa(1*), Leo Manulang(2), Sheila Kurnia Putri(3),

(1) Business Administration Program, International Women University, Indonesia
(2) Business Administration Program, International Women University, Indonesia
(3) Business Administration Program, International Women University, Indonesia
(*) Corresponding Author



Organizations today are operating in an increasingly diverse environment. This diversity brings both challenges and opportunities for businesses. In Indonesia, where the population is diverse in terms of ethnicity, religion, and culture, integrating diversity and inclusion in organizational culture has become a critical issue for people management.The objective of this study is to explore how organizations in Indonesia can integrate diversity and inclusion in their organizational culture. Specifically, this study aims to identify the best practices of diversity and inclusion in organizational culture and to develop a holistic approach to people management in Indonesia. This study employed a qualitative research design using a case study approach. The data were collected through semi-structured interviews with 10 managers from various organizations in Indonesia. The data were then analyzed using thematic analysis. The findings of this study suggest that integrating diversity and inclusion in organizational culture requires a holistic approach to people management. This approach should include four key components: leadership commitment, inclusive policies and practices, cultural awareness and sensitivity, and employee engagement. The study also identified several best practices for promoting diversity and inclusion in organizational culture, including promoting diversity at all levels of the organization, providing diversity and inclusion training, and creating an inclusive workplace culture.


Integrating Diversity; Organizational Culture; People Management

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