Implementation State Civil Apparatus (ASN) Core Values at RSUD Banten

Yeni Widyastuti(1), Tiwi Rizkiyani(2), Sierfi Rahayu(3*),

(1) Bachelor Program of Public Administration, Faculty of Social and Political Sciences (FISIP), Universitas Sultan Ageng Tirtayasa
(2) Bachelor Program of Public Administration, Faculty of Social and Political Sciences (FISIP), Universitas Sultan Ageng Tirtayasa
(3) Bachelor Program of Public Administration, Faculty of Social and Political Sciences (FISIP), Universitas Sultan Ageng Tirtayasa
(*) Corresponding Author




DOI: https://doi.org/10.26858/jiap.v13i2.50856

Abstract


President Joko Widodo officially introduced the State Civil Apparatus (ASN) to core values and employer branding. As a public servant, policy implementer, and unifier of the nation, ASN plays a critical and strategic function, requiring unity of steps in the concept and work methods from the national government to local governments. The goal of these basic principles is to develop civil servants' culture so that they can operate professionally, particularly in the delivery of public services. The mentality issue in dealing with work pressure and change or disruption that necessitates a shift in thought and innovation has not been entirely resolved. A service-oriented mentality is one of the key values. RSUD Banten is one of the public-sector health-care organizations in Banten Province. With the establishment of RSUD Banten, it is envisaged that the needs of public health services in Banten Province can be satisfied to the greatest extent possible, one of which necessitates professional implementing human resources as service providers. The research method uses qualitative methods with a descriptive approach. Data analysis techniques using the model of Miles et al. The results showed that BerAKHLAK's core values have been implemented well by employees at RSUD Banten.


Keywords


Civil Apparatus of the State; Core Values; Health; Public Service

Full Text:

PDF

References


Agustinova, D. E. (2015). Memahami Metode Penelitian Kualitatif: Teori & Praktek. Calpulis.

Ahmad, B., & Ahmad Khan, F. (2019). Influence of Work Environment on Employee Performance: a Critical Review. The Business Review, 23(2).

Alvesson, M., & Sveningsson, S. (2016). Changing Organizational Culture: Cultural Change Work in Progress (2nd Edition). Routledge.

Anggi Sinta, B. (2022). Hubungan Budaya Organisasi dengan Loyalitas Kerja Pegawai di Sekolah. Journal of Islamic Education and Innovation. https://doi.org/10.26555/jiei.v3i2.6681

Ansell, C., & Gash, A. (2008). Collaborative Governance in Theory and Practice. Journal of Public Administration Research and Theory, 18(4). https://doi.org/10.1093/jopart/mum032

Araujo, C. A. S., Siqueira, M. M., & Malik, A. M. (2020). Hospital Accreditation Impact on Healthcare Quality Dimensions: A Systematic Review. In International Journal for Quality in Health Care (Vol. 32, Issue 8). https://doi.org/10.1093/intqhc/mzaa090

Aziz, M. A. A., Rahman, H. A., Alam, Md. M., & Said, J. (2015). Enhancement of The Accountability of Public Sectors through Integrity System, Internal Control System and Leadership Practices: A Review Study. Procedia Economics and Finance, 28. https://doi.org/10.1016/s2212-5671(15)01096-5

Birhanu, E. T., Warkineh, T. Z., & Gizaw, A. M. (2022). The Learning Potential of Workplace Environment and Civil Servants’ Self-Directed Learning Readiness: A Mixed-Method Approach. Education Research International, 2022. https://doi.org/10.1155/2022/8343088

Bovens, M. (2007). Analysing and assessing accountability: a conceptual framework E.L.J. 2007, 13(4), 447-468. European Law Journal, 13(4).

Crîșmariu (Șomîtcă), A., & Șomîtcă, S. (2021). The Challenges of Digitalization in the Public Sector: Cloud Computing. CECCAR Business Review, 2(11). https://doi.org/10.37945/cbr.2021.11.06

Dewi, I. K., Hardin, Sampara, S., Baharuddin, H., Nuh, M. S., Andara, D., Ramadhan, F. M., Haniarti, Rukka, R. M., & Amrullah, A. (2019). Implementation of Public Services with a Legal System Approach in the “Welfare State” Framework to Overcome Disasters. IOP Conference Series: Earth and Environmental Science, 235(1). https://doi.org/10.1088/1755-1315/235/1/012025

Elg, M., Wihlborg, E., & Örnerheim, M. (2017). Public Quality–for Whom and How? Integrating Public Core Values with Quality Management. Total Quality Management and Business Excellence, 28(3–4). https://doi.org/10.1080/14783363.2015.1087841

Ferguson, J., & Milliman, J. (2008). Creating Effective Core Organizational Values: A Spiritual Leadership Approach. In International Journal of Public Administration (Vol. 31, Issue 4). https://doi.org/10.1080/01900690701590835

Handoko, R. (2021). Akuntabel: Modul Pelatihan Dasar Calon Pegawai Negeri Sipil. Lembaga Administrasi Negara RI.

Jalis, A. (2021). Kompeten: Modul Pelatihan Dasar Calon Pegawai Negeri Sipil. Lembaga Administrasi Negara RI.

Kadarisman, M. (2018). Manajemen Aparatur Sipil Negara. Rjawali Pers.

Khanal, R., Gupta, A. K., & Bhattarai, P. C. (2022). Civil Servants’ Integrity in Public Sector: The Case of Nepal. Heliyon, 8(12). https://doi.org/10.1016/j.heliyon.2022.e12632

Kusmayadi, D. (2022). The Role of Public Service Quality in Increasing Satisfaction to Realize Community Welfare. International Journal of Scientific and Research Publications (IJSRP), 12(1). https://doi.org/10.29322/ijsrp.12.01.2022.p12135

Kusuma, A. R., Rande, S., & Indarto, K. (2023). Strategy to Increase The Capability of Civil Servant (ASN) Resources. International Journal of Professional Business Review, 8(6), e02225. https://doi.org/10.26668/businessreview/2023.v8i6.2225

Lodge, M., & Hood, C. (2005). Symposium Introduction: Competency and Higher Civil Servants. Public Administration, 83(4). https://doi.org/10.1111/j.0033-3298.2005.00475.x

Menteri Pendayagunaan Aparatur Negara dan Reformasi Birokrasi. (2021). Surat Edaran Menteri Pendayagunaan Aparatur Negara dan Reformasi Birokrasi Nomor 20 Tahun 2021 tentang Impelemntasi Core Values dan Employer Branding Aparatur Sipil Negara. Jakarta.

Miles, M. B., Huberman, A. M., & Saldana, J. (2014). Qualitative Data Analysis: A Methods Sourcebook (3rd ed.). SAGE Publications.

Mirdin, A. H. (2021). Berorientasi Pelayanan: Modul Pelatihan Dasar Calon Pegawai Negeri Sipil. Lembaga Administrasi Negara RI.

Onsardi, Moch. A., & Thamrin, A. (2017). Fect of Compensation, Empowerment, and Job Satisfaction on Employee Loyalty. International Journal of Scientific Research and Management, 5(12), 7590–7599.

Pemerintah Indonesia. (2014). Undang-Undang Nomor 5 Tahun 2014 tentang Aparatur Sipil Negara. Sekretariat Negara. Jakarta.

Prastowo, H. E., & Suhariadi, F. (2023). Implementation of “Morals” in Cultural Values and Organizational Behavior: Interventions for Reducing and Aligning Cultural Values in BUMN. Psikostudia: Jurnal Psikologi, 12(1). https://doi.org/10.30872/psikostudia.v12i1.9491

Presiden Republik Indonesia. (2009). Undang-Undang Nomor 25 Tahun 2009 tentang Pelayanan Publik. Jakarta.

Presiden Republik Indonesia. (2010). Peraturan Presiden Republik Indonesia Nomor 81 Tahun 2010 tentang Grand Design Reformasi Birokrasi 2010- 2025. Jakarta.

Rahmanendra, D. (2021). Loyal: Modul Pelatihan Dasar Calon Pegawai Negeri Sipil. Lembaga Administrasi Negara RI.

RSUD Banten. (2021). Sistem Akuntabilitas Kinerja Instansi Pemerintah (SAKIP) UPT RSUD Banten Tahun 2021.

Rukajat, A. (2018). Pendekatan Penelitian Kualitatif. Deepublish.

Sahin, S., & Mete, J. (2021). A Brief Study on Descriptive Research: International Journal of Research and Analysis in Humanities, 1(1).

Said, J., Alam, M. M., & Johari, R. J. (2018). Assessment of Accountability Practices in the Public Sector of Malaysia. Asia-Pacific Management Accounting Journal, 13(1).

Schillemans, T. (2016). Calibrating Public Sector Accountability: Translating Experimental Findings to Public Sector Accountability. Public Management Review, 18(9), 1400–1420. https://doi.org/10.1080/14719037.2015.1112423

Schillemans, T., Overman, S., Fawcett, P., Flinders, M., Fredriksson, M., Laegreid, P., Maggetti, M., Papadopoulos, Y., Rubecksen, K., Rykkja, L. H., Salomonsen, H. H., Smullen, A., Verhoest, K., & Wood, M. (2021). Conflictual Accountability: Behavioral Responses to Conflictual Accountability of Agencies. Administration and Society, 53(8). https://doi.org/10.1177/00953997211004606

Sejati, T. A. (2021). Kolaboratif: Modul Pelatihan Dasar Calon Pegawai Negeri Sipil. Lembaga Administrasi Negara RI.

Sembodo, J. (2021). Harmonis: Modul Pelatihan Dasar Calon Pegawai Negeri Sipil. Lembaga Administrasi Negara RI.

Somers, M. J. (2001). Ethical Codes of Conduct and Organizational Context: A Study of The Relationship Between Codes of Conduct, Employee Behavior and Organizational Values. Journal of Business Ethics, 30(2). https://doi.org/10.1023/A:1006457810654

Sondak, S. H. (2019). Faktor-Faktor Loyalitas Pegawai di Dinas Pendidikan Daerah Provinsi Sulawesi Utara. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 7(1).

Suwarno, Y. (2021). Adaptif: Modul Pelatihan Dasar Calon Pegawai Negeri Sipil. Lembaga Administrasi Negara RI.

Suwaryo, J., Daryanto, H. K. K., & Maulana, A. (2016). Organizational Culture Change and its Effect on Change Readiness through Organizational Commitment. Bisnis & Birokrasi Journal, 22(1). https://doi.org/10.20476/jbb.v22i1.5431

Syaputra, H., Abdullah, A., & Sjafirah, N. A. (2023). Transformation, Internalization, and Media Socialization of Core Values for State Civil Apparatus (ASN). Jurnal Lensa Mutiara Komunikasi, 7(1), 11–22.

Tantri, R. A., Maksin, M., & Ariyanto, A. E. (2022). Pelaksanaan Program “ASN BerAKHLAK” sebagai Bentuk Pengembangan Pegawai untuk Meningkatkan Kualitas dan Loyalitas Pegawai. RESTORICA: JURNAL ILMIAH ILMU ADMINISTRASI NEGARA DAN ILMU KOMUNIKASI, 8(1), 27–34.

Triono, A., Saputra, R. A., & Kasmawati. (2022). Law Enforcement Against Violations of the State Civil Apparatus Code of Conduct in Implementing Public Services in Realizing Good Governance in Indonesia. International Journal of Current Science Research and Review, 5(8), 2968–2975. https://doi.org/10.47191/ijcsrr/V5-i8-19

Ylinen, M. (2021). Incorporating Agile Practices in Public Sector IT Management: A Nudge Toward Adaptive Governance. Information Polity, 26(3). https://doi.org/10.3233/IP-200269

Zhulavskiy, A., Hordiienko, V., & Malko, N. (2020). Professional Competence of Civil Servants as a Factor of Success of Public Manager. Vìsnik Sumsʹkogo Deržavnogo Unìversitetu, 4. https://doi.org/10.21272/1817-9215.2020.4-17

Zulfikar, R., Sumiyati, S., & Masharyono, M. (2019). Peranan Lingkungan Kerja dalam Menigkatkan Motivasi serta Dampaknya pada Komitmen Organisasi Karyawan. Journal of Business Management Education (JBME), 4(2). https://doi.org/10.17509/jbme.v4i2.16859


Article Metrics

Abstract view : 163 times | PDF view : 123 times

Refbacks

  • There are currently no refbacks.


Copyright (c) 2023 Yeni Widyastuti, Tiwi Rizkiyani, Sierfi Rahayu

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

Diterbitkan oleh:

Program Studi Ilmu Administrasi Publik

Program Pascasarjana Universitas Negeri Makassar

 

JIAP Index By:

               

View My Stats

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.