The Influence of Leadership, Organizational Commitment on Organizational Citizenship Behavior Moderated by Job Satisfaction

Gema Bermana(1*), Aldri Frinaldi(2),

(1) Master of Public Administration, Faculty of Social Sciences, Padang State University
(2) 
(*) Corresponding Author




DOI: https://doi.org/10.26858/jiap.v13i1.43170

Abstract


The purpose of this study was to determine the influence of leadership, organizational commitment, on Organizational Citizenship Behavior (OCB) moderated by job satisfaction  at the National Unity and Politics Agency of West Sumatra Province, Agam Regency, and West Pasaman Regency. This study used structural equations of quality with the conception of the research model path analysis which is used to analyze relationship patterns between variables with the purposed to know the direct and indirect influence of independent variables (exogenous) on the dependent variable (endogenous). The results of this study are 1) Leadership has a positive and significant influence on Organizational citizenship behavior; 2) Organizational Commitment has a positive and significant influence on Organizational citizenship behavior; 3) Job Satisfaction has a positive and significant influence on Organizational citizenship behavior; 4) Leadership has a positive and significant influence on job satisfaction; 5) Organizational Commitment has a positive and significant influence on Job Satisfaction; 6) Leadership has an indirect influence on Organizational citizenship behavior through Job Satisfaction; 7) Organizational Commitment has an indirect influence on Organizational citizenship behavior through Job Satisfaction.


Keywords


Leadership; Organizational Commitment; Job Satisfaction; Organizational Citizenship Behavior

Full Text:

PDF

References


Abdelmotaleb, M., & Saha, S. K. (2019). Corporate Social Responsibility, Public Service Motivation and Organizational Citizenship Behavior in the Public Sector. International Journal of Public Administration, 42(11), 929–939. https://doi.org/10.1080/01900692.2018.1523189

Ar, N. R., Gistituati, N., & Rusdinal, R. (2021). Hubungan Kepemimpinan dengan Motivasi Kerja Pegawai di Badan Pusat Statistik Provinsi Sumatera Barat. Edukatif: Jurnal Ilmu Pendidikan, 3(6), 3629–36350.

Banani, M. T. (2017). Pengaruh kepemimpinan kepala sekolah terhadap kompetensi guru dalam mewujudkan efektivitas pembelajaran. Jurnal Pendidikan UNIGA, 11(1), 67–76.

Bass, B. M., Avolio, B. J., & Binghamton, S.-. (1993). Transformational leadership and organizational culture.

Blondheim F., G., & Somech, A. (2019). Student organizational citizenship behavior: Nature and structure among students in elementary and middle schools. Teaching and Teacher Education, 83, 110–119. https://doi.org/https://doi.org/10.1016/j.tate.2019.04.010

Chams, N., & García-Blandón, J. (2019). On the importance of sustainable human resource management for the adoption of sustainable development goals. Resources, Conservation and Recycling, 141, 109–122. https://doi.org/https://doi.org/10.1016/j.resconrec.2018.10.006

Darmawati, D., & Marnis, M. (2017). Pengaruh Kepemimpinan Dan Komitmen Organisasi Terhadap Kepuasan Kerja Dan Kinerja Pegawai Pada Sekretariat Daerah Kabupaten Rokan Hulu. Jurnal Tepak Manajemen Bisnis, 9(2), 21–42.

Emina, K. A. (2020). Public Administration and Ethics in Digital Era. PINISI Discretion Review, 1(1), 243–260.

Fanani, I., & Djati, S. P. (2016). Pengaruh Kepuasan Kerja dan Komitmen Organisasi terhadap Organizational Citizenship Behavior (OCB). Fundamental Management Journal, 1(04), 40–53.

Fitria, R. M., Dewi, R. S., & Febriana, S. K. T. (2015). Peranan komitmen organisasi terhadap organizational citizenship behavior pada perawat. Jurnal Ecopsy, 2(1).

Hendri, M. I. (2019). The mediation effect of job satisfaction and organizational commitment on the organizational learning effect of the employee performance. International Journal of Productivity and Performance Management, 68(7), 1208–1234. https://doi.org/10.1108/IJPPM-05-2018-0174

Hughes, R. L., Ginnett, R. C., & Curphy, G. J. (2012). Leadership: Memperkaya pelajaran dari pengalaman. Edisi Ketujuh, Jakarta: Salemba Humanika.

Iqbal, S. Z., Mohammed Alamer, A., Gull, H., & Abdalmonem Bin Khalefa, W. (2020). Organizational Citizenship Behavior and Resonant Leadership, Analyzing Mediation Effect of Employee Resilience in Saudi Arabian Companies. ACM International Conference Proceeding Series, 16–21. https://doi.org/10.1145/3418653.3418654

Komar, A. (2020). Peningkatan Kinerja Guru Berbasis Budaya Sekolah dan Motivasi Kerja Guru. At-Ta’lim: Jurnal Pendidikan, 6(2), 109–117.

Madureira, C., Rando, B., & Ferraz, D. (2020). The Public Administration Performance Appraisal Integrated System (SIADAP) and the Portuguese Civil Servants Perceptions. International Journal of Public Administration. https://doi.org/10.1080/01900692.2020.1719510

Mulyanto, N. M. N. (2022). Pengaruh Kepemimpinan Kepala Sekolah Terhadap Motivasi Kerja Guru SDN Magetan 1. Jurnal Paradigma, 13(01), 131–150.

Nasrun, N. (2016). Pengaruh kepemimpinan kepala sekolah terhadap motivasi kerja dan kinerja guru. Ilmu Pendidikan: Jurnal Kajian Teori Dan Praktik Kependidikan, 1(2), 63–70.

Niswaty, R., Manno, J., & Akib, H. (2015). An analysis of the public service performance based on human development index in makassar city, Indonesia. International Journal of Applied Business and Economic Research (IJABER), 13(6), 4421–4429.

Permatasari, D. V., Ghalib, S., & Irwansyah, I. (2017). Pengaruh Kepemimpinan Transforrmasional Terhadap Organizational Citizenship Behavior (OCB) Dan Komitmen Organisasi Melalui Kepuasan Kerja Karyawan PT. Bank Panin, Tbk Banjarbaru. Jurnal Bisnis Dan Pembangunan, 6(1), 36–42.

Purvanova, R. K., Bono, J. E., & Dzieweczynski, J. (2006). Transformational leadership, job characteristics, and organizational citizenship performance. Human Performance, 19(1), 1–22. https://doi.org/10.1207/s15327043hup1901_1

Randolph, W. A., & Blackburn, R. S. (1989). Managing organizational behavior. Irwin Professional Publishing.

Rita, M., Randa Payangan, O., Rante, Y., Tuhumena, R., & Erari, A. (2018). Moderating effect of organizational citizenship behavior on the effect of organizational commitment, transformational leadership and work motivation on employee performance. International Journal of Law and Management, 60(4), 953–964. https://doi.org/10.1108/IJLMA-03-2017-0026

Robbins, S., & Judge, T. A. (2008). Organizational Behavior (terjemahan). Jakarta: PT. Bhuana Ilmu Populer.

Rosita, T., & Yuniati, T. (2016). Pengaruh kepuasan kerja terhadap kinerja karyawan dengan komitmen organisasional sebagai variabel intervening. Jurnal Ilmu Dan Riset Manajemen (JIRM), 5(1).

Sahertian, P., & Soetjipto, B. E. (2011). Improving Employee‟ s Organizational Commitment, Self-Efficacy, and Organizational Citizenship Behavior Through the Implementation of Task-Oriented and Relationship-Oriented Leadership Behavior. The Business Review, Cambridge, 17(2), 48–60.

Soetrisno, E. (2016). Manajemen Sumber Daya Manusia. Kencana Prenada Media Group.

Syaekhu, A. (2018). Effect of Personality and Interpersonal Communication on Organizational Commitment. Jurnal Ilmiah Ilmu Administrasi Publik, 8(1), 61–68.

Tampi, G. S. (2013). Kepemimpinan dan kompensasi pengaruhnya terhadap kinerja karyawan dan dampaknya terhadap organization citizenship behavior. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 1(3).

Vardarlıer, P. (2016). Strategic Approach to Human Resources Management During Crisis. Procedia - Social and Behavioral Sciences, 235, 463–472. https://doi.org/https://doi.org/10.1016/j.sbspro.2016.11.057

Vigoda-Gadot, E., & Beeri, I. (2012). Change-oriented organizational citizenship behavior in public administration: The power of leadership and the cost of organizational politics. Journal of Public Administration Research and Theory, 22(3), 573–596. https://doi.org/10.1093/jopart/mur036

Yukl, G. (2005). Kepemimpinan Dalam Organisasi. Edisi Kelima. PT Indeks.

Zhou, S., Li, X., & Gao, B. (2020). Family/friends support, work-family conflict, organizational commitment, and turnover intention in young preschool teachers in China: A serial mediation model. Children and Youth Services Review, 113, 104997. https://doi.org/https://doi.org/10.1016/j.childyouth.2020.104997


Article Metrics

Abstract view : 583 times | PDF view : 155 times

Refbacks

  • There are currently no refbacks.


Copyright (c) 2023 Gema Bermana, Aldri Frinaldi

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

Diterbitkan oleh:

Program Studi Ilmu Administrasi Publik

Program Pascasarjana Universitas Negeri Makassar

 

JIAP Index By:

               

View My Stats

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.