Office administration services based on local wisdom
(1) Universitas Negeri Makassar
(*) Corresponding Author
DOI: https://doi.org/10.26858/pbar.v4i1.34313
Abstract
Modern office administration services are a demand in today's digital transformation era. However, each region has different customs or cultures according to their local wisdom. Therefore, a true administrator figure is able to adapt in order to realize service excellence to service recipients in both the business and public sectors. Experts have adjusted office administration services through 5 (five) functions such as: 1) Managerial Functions, 2) Interpersonal, 3) Technical, 4) Routine, and Analysis or in other words the PARTNER function.
Keywords
Full Text:
PDFReferences
Clegg, S. (1990). Modern organizations: Organization studies in the postmodern world. Sage.
Gie, T. L. (1992). Administrasi perkantoran modern. Liberty.
Nigro, F. A., & Nigro, L. G. (1970). Modern public administration. Harper & Row New York.
Payne, M. (2014). Modern social work theory. Oxford University Press.
Quible, Z.K. (2001). Administrative Office Management, An Introduction 7th Edition. Prentice Hall Inc.
Quible, Zane K. (2002). Administrative office management: An introduction. International Journal of Commerce and Management.
Saggaf, S., Salam, R., Kahar, F., & Akib, H. (2014). Pelayanan Fungsi Administrasi Perkantoran Modern. Jurnal Ad’ministrare, 1(1), 20–27.
Salam, R. (2015). Pelayanan Fungsi Administrasi Perkantoran Modern Sebagai Basis Persaingan Masyarakat Ekonomi Asean (MEA) 2015. Seminar Nasional Dies Natalis UNM ke-54 “Peran Pendidikan Karakter Melalui Optimalisasi IPTEK Pencerdasan Generasi Unggul.
Swastha, B., & Iriawan. (2003). Manajemen Pemasaran Modern (Edisi Kedu). Yogyakarta: Liberty Offset.
Wagner, P. (2002). A sociology of modernity: Liberty and discipline. Routledge.
Wirawan, H. (2021). Pelayanan Administrasi Perkantoran Modern. Jurnal Pemerintahan, 5(2), 1–10.
Article Metrics
Abstract view : 172 times | PDF view : 0 timesRefbacks
- There are currently no refbacks.
Copyright (c) 2022 Didin Didin
This work is licensed under a Creative Commons Attribution 4.0 International License.