Pengaruh Komunikasi Pemasaran Terhadap Citra Perusahaan Pada PT. Telkomsel.Tbk Kota Makassar

Andi Sumarlin K(1*),

(1) STIE Pembangunan Indonesia
(*) Corresponding Author




DOI: https://doi.org/10.26858/jekpend.v3i1.11475

Abstract


Penelitian ini bertujuan untuk mengetahui pengaruh komunikasi pemasaran terhadap citThis study aims to determine the effect of marketing communication on company image at PT. Telkomsel, Tbk. in the city of Makassar. In this study data were collected through observation and questionnaire methods on 149 respondents obtained using purposive sampling techniques and data analysis techniques used were simple regression analysis. The results of this study indicate that the marketing communication variable has a positive and significant influence on the company's image at PT. Telkomsel, Tbk. in the city of Makassar. The implication of this research is that companies must be able to maintain or even improve the quality of marketing communications to be better known by the public and be able to create a positive corporate imagera perusahaan pada PT. Telkomsel, Tbk. dikota Makassar.

Dalam penelitian ini data dikumpulkan melalui metode observasi dan kuesioner terhadap 149 orang responden yang diperoleh dengan menggunakan teknik purposive sampling dan teThis study aims to determine the effect of marketing communication on company image at PT. Telkomsel, Tbk. in the city of Makassar. In this study data were colThis study aims to determine the effect of marketing communication on company image at PT. Telkomsel, Tbk. in the city of Makassar. In this study data were collected through observation and questionnaire methods on 149 respondents obtained using purposive sampling techniques and data analysis techniques used were simple regression analysis. The results of this study indicate that the marketing communication variable has a positive and significant influence on the company's image at PT. Telkomsel, Tbk. in the city of Makassar. The implication of this research is that companies must be able to maintain or even improve the quality of marketing communications to be better known by the public and be able to create a positive corporate imagelected through observation and questionnaire methods on 149 respondents obtained using purposive sampling techniques and data analysis techniques used were simple regression analysis. The results of this study indicate that the marketing communication variable has a positive and significant influence on the company's image at PT. Telkomsel, Tbk. in the city of Makassar. The implication of this research is that companies must be able to maintain or even improve the quality of marketing communications to be better known by the public and be able to create a positive corporate imageknik analisis data yang digunakan adalah analisis regresi sederhana.

Hasil penelitian ini menunjukkan bahwa variabel komunikasi pemasaran mempunyai pengaruh positif dan signifikan terhadap citra perusahaan pada PT. Telkomsel, Tbk. dikota Makassar.

Implikasi penelitian ini bahwa perusahaan harus mampu mempertahankan atau bahkan meningkatkan kualitas komunikasi pemasaran agar lebih dikenal oleh masyarakat dan mampu meciptakan citra perusahaan yang positif.

 


Keywords


Marketing Communication; Corporate Image

Full Text:

PDF

References


Assauri, Sofjan, 2015, Manajemen Pemasaran. Penerbit, RajaGrafinfo Persada, Jakarta.

Ferdinand, 2006, Metode Penelitian: Pedoman penelitian untuk skripsi, tesis, dan disertasi manajemen. Penerbit, Universitas Diponegoro, Semarang.

Giovany, 2017, Ragam Model Penelitian & Pengolahannya. Penerbit, Wahana Komputer, Semarang.

Hartono, 2008, Analisis Data Statistika dan Penelitian. Penerbit Pustaka Pelajar, Yogyakarta.

Malhotra, Naresh K. 2009. Riset Pemasaran Pendekatan Terapan Jilid 1. Jakarta:PT Index.

Morissan, 2007, Periklanan dan Komunikasi Pemasaran Terpadu. Penerbit Ramdina Prakasa, Jakarta.

Tjiptono Fandy dan Anastasia Diana, 2016, Pemasaran Esensi & Aplikasi edisi I. Penerbit, ANDI, Yogyakarta.

Soemirat Soleh dan Ardinto Elviano,2007, Dasar-dasar Public Relations. Penerbit PT. Remaja Rosda Karya, Bandung.

Sugiyono, 2009. Metode Penelitian Bisnis (Pendekatan Kuantitatif, Kualitatif, dan R&D). Bandung: Alfabeta.

Sutojo, Siswanto, 2004, Membangun Citra Perusahaan. Penerbit, PT. Damar Muliah Pustaka.

Aromawati, 2008. Pengaruh Komunikasi Pemasaran Terhadap Citra Perusahaan. Hal. 37.

Rinaldi Fadilah Akbar, 2017. Pengaruh Komunikasi Pemasaran Terpadu Terhadap Citra Perusahaan Pada Sari Anzailla (Sa) Wedding And Event Organizer Di Kota Bandung. Skripsi S1. Sekolah Tinggi Ilmu Ekonomi Ekuitas.

Ruth Anugrah Simangusong, 2017. Pengaruh Komunikasi Pemasaran Terintegrasi dan Citra Perusahaan Terhadap Loyalitas Pelanggan Pada Hotel Grand Zuri Pekanbaru. (Jurnal Manajemen Unud, Vol. 4)

Safitri, 2016. Pengaruh Kualitas Pelayanan dan Citra Perusahaan Terhadap Kepuasan Pelanggan dan Loyalitas Pelanggan.

Weny Yuniaris, 2010. Pengaruh Komunikasi Pemasaran Terhadap Citra Perusahaan Operator Seluler PT. Indosat. Skripsi S1. Sekolah Tinggi Tehnik Malang.

bareksa.com/id/text/2016/01/21/industri-telekomunikasi-seluler-di-indonesia (bareksa.com, diakses 10 oktober 2017).

Karyatulisilmiah, 2016, Citra Perusahaan dan Merk (Karyatulisilmiah.com, diakses 12 oktober 2017).

Maskuri sutomo, 2010, citra perusahaan (Maskurisutomo.blogspot.com, diakses 11 oktober 2017).

http://www.tribunnews.com/tag/telkomsel (Tribunnews.com, diakses pada 17 November 2017).

http://tribunnews.com/2017/01/13/pelanggan-telkomsel-capai-163-juta (Tribuntimur.com, diakses pada 17 November 2017).


Article Metrics

Abstract view : 610 times | PDF view : 206 times

Refbacks

  • There are currently no refbacks.


Copyright (c) 2020 A Sumarlin K

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

Has been Indexed and Abstracted by:

Google Scholar Index Copernicus  PKP Index  Dimensions

 Microsoft Academic Search

 

Published by:

Fakultas Ekonomi Universitas Negeri Makassar

Office:

Jalan Raya Pendidikan, Fakultas Ekonomi Kampus UNM Gunungsari Baru Kec. Rappocini Kota Makassar. Prop. Sulawesi Selatan, Indonesia Email: jekpend.fe@unm.ac.id Contact+6285341579686