The Performance of the Dinas Sosial in Resolving the Poor at the Selayar Islands Regency

Muhammad Guntur(1*), Iramaya Iramaya(2),

(1) Universitas Negeri Makassar
(2) Universitas Negeri Makassar
(*) Corresponding Author



Abstract


This study aims to determine how the performance of the Dinas Sosial in Handling the Poor at Selayar District by using the four performance indicators proposed by Dwiyanto (2008) namely Service Quality, Responsiveness, Responsibility, and Accountability. This research method is descriptive qualitative with the focus of research at the Dinas Social of Selayar District. Data collection techniques were carried out by interviews, observation and documentation. The results of the study, it can be seen that Dinas Sosial in Handling the Poor at the Selayar District carried out their duties well. This can be seen from the implementation of the four indicators of performance research, namely service quality, responsiveness, responsibility, and accountability. The results of this study indicate that the Performance of the Dinas Sosial in Handling the Poor at the Selayar District through the Family Hope Program (FHP) has been going well, marked by reduced the number of families who receive assistance each year.


Keywords


Performance; Dinas Sosial; Handling the Poor

Full Text:

PDF

References


Afrizal, D. (2018). Analisis Kinerja Birokrasi Publik pada Dinas Sosial Kota Dumai. SOROT, 13(1), 53–62.

Baharoglu, D., & Kessides, C. (2001). Urban poverty. Poverty Reduction Strategy Paper (PRSP) Sourcebook.

Bari, A., & Robbins, T. W. (2013). Inhibition and impulsivity: behavioral and neural basis of response control. Progress in Neurobiology, 108, 44–79.

Budhiarsa, D. A. (2009). Kinerja kantor pertanahan dalam pelayanan sertifikasi tanah (studi deskriptif atas pelayanan sertifikasi peralihan hak atas tanah di kantor pertanahan Kota Surakarta 2008-2009).

Cahyati, C. (2020). Penanganan Kemiskinan di Desa Sangiang Kecamatan Mancak Kabupaten Serang (Studi tentang Program Pelatihan Keterampilan Tata Boga Perempuan Rawan Sosial Ekonomi Dinas Sosial Kabupaten Serang). UIN SMH BANTEN.

Dwi S, R. (2021). Efektifitas Penerapan Peraturan Daerah Kabupaten Lampung Utara Nomor 13 Tahun 2019 Tentang Penyelenggaraan Penanganan Fakir Miskin Dan Anak Terlantar (Studi pada Dinas Sosial Kotabumi Lampung Utara). Universitas Muhammadiyah Kotabumi.

Dwiyanto, A. (2018). Manajemen Pelayanan Publik: Peduli Inklusif Dan Kolaborasi. UGM PRESS.

Gultom, D. K. (2015). Pengaruh budaya organisasi perusahaan dan motivasi terhadap kinerja karyawan pada PT. Perusahaan Gas Negara (Persero) Tbk Medan. Jurnal Ilmiah Manajemen Dan Bisnis, 14(2).

Indonesia, M. S. R. (2018). Peraturan Menteri Sosial Republik Indonesia Nomor 1 Tahun 2018 tentang Program Keluarga Harapan.

Mogot, H. Y., Kojo, C., & Lengkong, V. P. K. (2019). Pengaruh Gaya Kepemimpinan, Etos Kerja, Kompetensi Dan Disiplin Kerja Terhadap Kinerja Karyawan Pada PT. PLN Cabang Manado. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 7(1).

Nasution, F. E. (n.d.). Implementasi Kebijakan Peraturan Kementerian Sosial Nomor 13 Tahun 2011 Tentang Fakir Miskin Di Dinas Sosial Kota Binjai.

Purba, B., Rahmadana, M. F., Basmar, E., Sari, D. P., Klara, A., Damanik, D., Faried, A. I., Lie, D., Fazira, N., & Rozaini, N. (2021). Ekonomi Pembangunan. Yayasan Kita Menulis.

Purwanto, N., & Rofiah, C. (2017). Pemberdayaan Usaha Ekonomi Produktif Bagi Masyarakat Di Kecamatan Ploso Kabupaten Jombang. Comvice: Journal of Community Service, 1(1), 29–32.

Sukmana, O. (2016). Konsep dan Desain Negara Kesejahteraan (Welfare State). Jurnal Sospol, 2(1), 103–122.

Widodo, I. H. D. S. (2020). Membangun Budaya Kerja Pada Instansi Pemerintah. Cipta Media Nusantara (CMN).


Article Metrics

Abstract view : 39 times | PDF view : 9 times

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.