Work Culture Analysis, Professionalism, Work Motivation In Improving The Quality Of Employment Education In Padang State University

Adelyn Alista Utami(1*), Aldri Frinaldi(2),

(1) Padang State University
(2) Public Administration Faculty Of Social Science Of Padang State University
(*) Corresponding Author



The big challenge facing bureaucracy is how they are able to carry out activities efficiently and effectively. Therefore, so far bureaucracy has been identified with convoluted performance, structure that is too large, full of collusion, corruption and nepotism, and there are no definite standards. Padang State University has currently carried out bureaucratic reform agendas from 2010 to 2014. Although not yet comprehensive and very well organized, the change agenda has been implemented and the results have been felt by employees and related stakeholders. However, the long road to bureaucratic reform continues, the challenges and problems of the bureaucracy have not been completely completed, requiring solutions and solutions to solve bureaucratic problems and create a professional bureaucracy. This study aims to determine the direct and indirect effects of work culture, professionalism and work motivation variables on the quality of work of educational staff at Padang State University. The method used is a quantitative method, with a survey approach. The study population was all education staff employees in the rector of Padang State University. The number of research samples was determined using the Slovin formula. The number of research samples as many as 160 people were determined by proportional stratified random sampling technique. The instrument used was a questionnaire that had been tested for validity and reliability. This study found that partially and simultan, work culture variables, professionalism and work motivation had a direct and indirect influence on the quality of work of educational staff at Padang State University.


Work Culture; Professionalism; Work Motivation; Work Quality

Full Text:



Abou Arraj, H. (2018). Professionalism among employees in Lebanon: the Lebanese University. World Journal of Entrepreneurship, Management and Sustainable Development.

Akib, H., & Ihsan, A. (2017). Bureaucratic Reform in Public Service: A Case Study on the One Stop-Integrated Service. Mediterranean Journal of Social Sciences, 8(2), 253–258.

Clarke, W. (1983). Human resources management. Data Processing.

Creswell, J. W., & Creswell, J. D. (2017). Research design: Qualitative, quantitative, and mixed methods approaches. Sage publications.

Creswell, J. W., & Poth, C. N. (2018). Qualitative inquiry Research Design Choosing Among Five Approaches (Vol. 53, Issue 9). SAGE Publications Ltd.

Daraba, D., Subianto, A. B., & Salam, R. (2018). An effort to Improve the Quality of Workers at the Makassar city Department of Employment Services. Jurnal Ilmiah Ilmu Administrasi Publik, 8(1), 21–26.

Farida, U. (2017). Analysis of Empowerment Program that was Implemented in Mamuju Regency East Sulawesi Indonesia. 149(Icest), 19–21.

Frinaldi, A. (2014). Pengaruh Budaya Kerja Pegawai Negeri Sipil Terhadap Pelayanan Publik di Dinas Catatan Sipil dan Kependudukan Kota Payakumbuh. Humanus, 13(2), 180–192.

Hampton, G. M., & Hampton, D. L. (2004). Relationship of professionalism, rewards, market orientation and job satisfaction among medical professionals: The case of Certified Nurse–Midwives. Journal of Business Research, 57(9), 1042–1053.

Jain, A. (2004). Using the lens of Max Weber’s theory of bureaucracy. 37th Annual Hawaii International Conference on System Sciences, 2004. Proceedings of the, 127–136.

Mathwich, N., & Pavao-Zuckerman, B. (2018). Bureaucratic reforms on the frontier: Zooarchaeological and historical perspectives on the 1767 Jesuit Expulsion in the Pimería Alta. Journal of Anthropological Archaeology, 52, 156–166.

Meier, K. J., & Krause, G. A. (2003). The scientific study of bureaucracy: An overview. Politics, Policy, and Organizations: Frontiers in the Scientific Study of Bureaucracy, 1–19.

Moeheriono, M. (2014). Pengukuran Kinerja Berbasis Kompetensi (Revisi). Jakarta: PT Raja Grafindo Persada.

Nawir, R., Maulana, R., Nuryamin, M., & Husain, T. (2018). Implementation Program of Poor Rice Copyright. THE INTERNATIONAL CONFERENCE ON SOCIAL SCIENCES AND HUMANITIES 2018.

Ndraha, T. (2005). Kybernologi: sebuah rekonstruksi ilmu pemerintahan. Rineka Cipta.

Niswaty, R., Juniati, F., Darwis, M., Salam, R., & Arhas, S. H. (2019). The Effectiveness of Leadership Functions Implementation in The Makassar Departement of Manpower. JPBM (Jurnal Pendidikan Bisnis Dan Manajemen), 5(1), 1–10.

Niswaty, R., Rusbiati, S., Jamaluddin, J., & Salam, R. (2017). The Influence of Teacher’s Reinforcement for Students Motivation. International Conference on Education, Science, Art and Technology, 148–152.

Osborne, D., & Plastrik, P. (1997). Banishing Bureaucracy: The Five Strategies for Reinventing Government. ERIC.

Pareek, U. (1974). A conceptual model of work motivation. Indian Journal of Industrial Relations, 15–31.

Provan, D. J., Dekker, S. W. A., & Rae, A. J. (2017). Bureaucracy, influence and beliefs: A literature review of the factors shaping the role of a safety professional. Safety Science, 98, 98–112.

Ripley, R. B., & Franklin, G. (1968). Policy Implementation and Bureaucracy. The Dorsey Press.

Robbins, S. P. (1994). Teori organisasi: struktur, desain dan aplikasi. Jakarta: Arcan.

Saggaf, S., Salam, R., Kahar, F., & Akib, H. (2014). Pelayanan Fungsi Administrasi Perkantoran Modern. Jurnal Ad’ministrare, 1(1), 20–27.

Salam, R. (2015). Penerapan Fungsi Administrasi Perkantoran Modern berbasis Daya Saing Organisasi dalam menyongsong MEA 2015. SEMINAR NASIONAL “Revolusi Mental Dan Kemandirian Bangsa Melalui Pendidikan Ilmu-Ilmu Sosial Dalam Menghadapi MEA 2015” Himpunan Sarjana Pendidikan Ilmu-Ilmu Sosial Indonesia, 1, 186–190.

Weber, M. (1946). Bureaucracy. From Max Weber: Essays in Sociology, 196, 232–235.

Weber, M. (1947). Legitimate authority and bureaucracy. The Theory of Social and Economic Organisation, 328–340.

Wihantoro, Y., Lowe, A., Cooper, S., & Manochin, M. (2015). Bureaucratic reform in post-Asian Crisis Indonesia: The Directorate General of Tax. Critical Perspectives on Accounting, 31, 44–63.

Yusriadi, Sahid, A., Amirullah, I., Azis, A., & Rachman, A. A. (2019). Bureaucratic Reform to the Human Resouces: A Case Study on the One-Stop Integrated Service. The Journal of Social Sciences Research.

Article Metrics

Abstract view : 460 times | PDF view : 73 times


  • There are currently no refbacks.

Copyright (c) 2020 Adelyn Alista Utami; Aldri Frinaldi

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

Diterbitkan oleh:

Program Studi Ilmu Administrasi Publik

Program Pascasarjana Universitas Negeri Makassar


JIAP Index By:


View My Stats

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.