Study of the Prosperous Pedati Cooperative Administration Service System One-Stop Administration System Office Makassar city

Muliati Muliati(1*), Mochtar Luthfi(2), Nurfazidah Nurfazidah(3),

(1) Universitas Islam Makassar
(2) Universitas Islam Makassar
(3) Universitas Islam Makassar
(*) Corresponding Author




DOI: https://doi.org/10.26858/ja.v9i2.38993

Abstract


Basically every human being needs service, it can be said that service cannot be separated from human life. This study aims (1) to find out the description of the cooperative administrative service system for the Prosperous Peddler Cooperative in Samsat Makassar City. (2) To analyze the factors that support and hinder the administrative service system for the welfare cooperative cooperative in the Samsat city of Makassar. The type of research used is qualitative with data collection techniques through observations, interviews, and documentation with data analysis using data reduction techniques, data presentation, and drawing conclusions. The results of the study explain that the administrative service system in an institution, especially in the welfare cooperative, of course, the main concern is human resources. To provide services to consumers, reliability and professionalism in providing a service quickly, accurately and satisfactorily are needed in order to create customer satisfaction.


Keywords


System, service, cooperative administration

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References


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