The Effect of Communication, Motivation, and Work Stress on the Performance of Hospital Employees dr. Soebandi

khusnul khotimah(1*), Selfi Budi Helpiastuti(2), Ika Sisbintari(3),

(1) Universitas Jember
(2) Universitas Jember
(3) Universitas Jember
(*) Corresponding Author




DOI: https://doi.org/10.26858/ja.v10i1.38978

Abstract


During the COVID-19 pandemic RSD. dr. Soebandi is the primary referral hospital, so it is required to provide excellent service, supported by 1049 employees, consisting of 435 nurses, 108 doctors, 277 administrative staff, and 229 other staff. However, the results of initial observations show that the performance of hospital services still does not meet the target achievement standardized by the RSD. dr. Soebandi himself and national realization standards. This research was conducted in the inpatient room of the RSD. dr. Soebandi with a population of 208 respondents with a sample of 137 respondents. The results showed that partial communication positively affects employee performance of tcount 2,430. There is a partial influence between motivation on performance of tcount 2.776. There is a partial effect between work stress on employee performance of tcount 4,290 at a significance level of 0.000. At the same time, the simultaneous influence of communication, motivation, and work stress affects the performance of RSD employees. dr. Soebandi. So it can be concluded that the research results have a positive and significant influence both partially and simultaneously, so the hypothesis is accepted.


Keywords


communication; motivation; performance; work stress

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