The Effect of Human Resource Quality, Motivation, Discipline and Career Development on Job Satisfaction and Their Impact on the Performance of Transjakarta Employee

Sugito Efendi; Deni Firmansyah

doi:10.26858/pdr.v5i1.24641

The Effect of Human Resource Quality, Motivation, Discipline and Career Development on Job Satisfaction and Their Impact on the Performance of Transjakarta Employee

Sugito Efendi^(1*), Deni Firmansyah⁽²⁾,

(1) Universitas Nasional, Jakarta, Indonesia
(2) Universitas Nasional, Jakarta, Indonesia
(*) Corresponding Author

DOI: https://doi.org/10.26858/pdr.v5i1.24641

Abstract

This study aims to analyze the effect of HR Quality, Motivation, Discipline and Career Development on job satisfaction and its impact on the performance of Transjakarta employees. This study uses a survey method by distributing questionnaires to Transjakarta employees as respondents. Quantitative research method with Structural Equation Modeling (SEM) analysis technique with Amos application. The sample in this study were 183 respondents. The results showed that the quality of human resources, motivation and career development directly have a positive and significant effect on job satisfaction, while career development directly have a positive and significant effect on performance of transjakarta employee.

Keywords

Influence; Job Satisfaction; SEM; Employee Performance

Full Text:

PDF

References

Ahmed, S. (2019). The affiliation report on “a study on human resource management practices of the Bay Rose Gourmet Restaurant.

Aisyah, M. F., Utami, W., Sunardi, S., & Sudarsih, S. (2017). Kualitas Sumber Daya Manusia, Profesionalisme Kerja, Dan Komitmen Sebagai Faktor Pendukung Peningkatan Kinerja Karyawan PDAM Kabupaten Jember. E-Journal Ekonomi Bisnis Dan Akuntansi, 4(1), 131–135.

Anas, N. R., & Mujiyati, D. (2020). Pengaruh Komitmen Organisasi, Budaya Organisasi, Dan Kepuasan Kerja Terhadap Kinerja Karyawan (Studi Empiris pada Kantor BPJS Ketenagakerjaan Cabang Surakarta). Universitas Muhammadiyah Surakarta.

Creswell, J. W. (1999). Mixed-method research: Introduction and application. In Handbook of educational policy (hal. 455–472). Elsevier.

Creswell, J. W., & Creswell, J. D. (2017). Research design: Qualitative, quantitative, and mixed methods approaches. Sage publications.

Dessler, G. (1993). A Framework for Human Resource Management (7th International Edition).

Dessler, G. (2013). Fundamentals of human resource management. Pearson.

Efendi, S., & Suharsono, S. (2019). Human Resource Development, Compensation, And Work Motivation For Employee Performance At Bpjs Employment Jakarta Branch Office Salemba.

Gunawan, J., Aungsuroch, Y., & Fisher, M. L. (2019). Competence‐based human resource management in nursing: A literature review. Nursing forum, 54(1), 91–101.

Heriyanto, H., & Hidayati, S. N. (2016). Pengaruh Motivasi Kerja dan Disiplin Kerja terhadap Kinerja Pegawai. Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship, 6(1), 67–76.

Hewagama, G., Boxall, P., Cheung, G., & Hutchison, A. (2019). Service recovery through empowerment? HRM, employee performance and job satisfaction in hotels. International Journal of Hospitality Management, 81, 73–82. https://doi.org/https://doi.org/10.1016/j.ijhm.2019.03.006

Jawaad, M., Amir, A., Bashir, A., & Hasan, T. (2019). Human resource practices and organizational commitment: The mediating role of job satisfaction in emerging economy. Cogent Business & Management.

Kurniasari, C., & Ghozali, I. (2013). Analisis pengaruh rasio CAMEL dalam memprediksi financial distress perbankan Indonesia. Fakultas Ekonomika dan Bisnis.

Lantara, I. W. A. (2019). Pengaruh Motivasi Kerja Terhadap Kinerja Karyawan Dengan Kepuasan Kerja Sebagai Variabel Intervening Di Pt. Indonesia Tourism Development Corporation (Itdc). Jurnal Pendidikan Ekonomi Undiksha, 10(1), 231–240.

Manoppo, R. (2015). Pengaruh Displin Kerja, Motivasi Kerjadan Pengembangan Karir terhadap Kepuasan Kerja pada Tvri Sulawesi Utara. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 3(3).

Minbaeva, D. B. (2008). HRM practices affecting extrinsic and intrinsic motivation of knowledge receivers and their effect on intra-MNC knowledge transfer. International business review, 17(6), 703–713.

Mousa, S. K., & Othman, M. (2020). The impact of green human resource management practices on sustainable performance in healthcare organisations: A conceptual framework. Journal of Cleaner Production, 243, 118595.

Piatak, J. S., Sowa, J. E., Jacobson, W. S., & McGinnis Johnson, J. (2020). Infusing public service motivation (PSM) throughout the employment relationship: A review of PSM and the human resource management process. International Public Management Journal, 24(1), 86–105.

Putera, R. I. P. (2017). Pengaruh Kualitas Pelatihan Dan Kompetensi Sdm Terhadap Kinerja Sdm Dengan Kepuasan Kerja Sebagai Model Variabel Intervening. Fakultas Ekonomi UNISSULA.

Setiyaningrum, A. C. (2019). Pengembangan Karir Terhadap Kinerja Karyawan Melalui Kepuasan Kerja Sebagai Variabel Intervening. Jurnal Ilmu Manajemen (JIM), 7(3).

Shipton, H., West, M. A., Dawson, J., Birdi, K., & Patterson, M. (2006). HRM as a predictor of innovation. Human resource management journal, 16(1), 3–27.

Wijaya, I. K. (2018). Pengaruh kepuasan kerja terhadap kinerja karyawan cv bukit sanomas. Agora, 6(2).

Yansen, Y., & Oktavianti, O. (2015). Analisis Kualitas Sumber Daya Manusia Terhadap Kepuasan Kerja Karyawan di PT. Gajah Izumi Mas Perkasa Batam. Equilibiria, 2(1).